Refund policy

Quality Control & Inspection

Every order goes through a thorough quality control process before shipping. Products are inspected for accuracy, sizing, stitching, hygiene protection, and overall condition to ensure you receive your items in perfect, ready-to-wear condition.

Fast, Easy, No-Stress Return Options

At BikiniYes, Return requests may be submitted within 30 days of delivery. Once a return is approved, customers are provided additional time to prepare and ship items back. Processing begins once returned items are received and inspected.

Returns & Exchanges — At a Glance

Return Window: 30 days from delivery
Return Method: Mail-in return via our online return portal (where available)
Return Cost: Customer is responsible for return shipping. Free with Checkout+.
Exchanges: Available for size or style changes
Defective/Incorrect Items: Free replacement or refund if damaged or incorrect on arrival
Condition: Items must be unworn, unwashed, undamaged, with hygienic liners and tags attached

Returns Made Easy with Checkout+

We offer fast and simple returns and size exchanges on eligible orders. Customers in supported regions will see Checkout+ available at checkout.

If you do not add Checkout+, you can still return items — however, return shipping is the customer’s responsibility (all regions). Checkout+ removes that cost and makes returns hassle-free.

Adding Checkout+ protection gives you:

  • Free return shipping

  • Free size exchanges

  • Faster processing

  • Access to our online return portal

Refund & Exchange Eligibility by Region

USA & Canada

Eligible for:

  • Refund (to original payment method)

  • Exchange

  • Store Credit

Portal supported. Checkout+ available.

United Kingdom & Australia

Eligible for:

  • Exchange

  • Store Credit

Refunds are not offered in these regions.
Portal supported. Checkout+ available.

All Other International Countries

Eligible for:

  • Exchange

  • Store Credit

Refunds are not offered in these regions.
Returns and exchanges must be initiated by email: info@BikiniYes.com

Return Shipping Responsibility

All other international customers, and customers who do not purchase Checkout+, are responsible for the cost of shipping items back to us.
BikiniYes covers outbound shipping for exchanged items and offers free standard shipping on all orders..

If a customer later returns an exchanged item, store credit will be issued.

International returns and exchanges must be initiated by email at: info@BikiniYes.com

Checkout+ Supported Regions

Checkout+ is available for customers shopping from:

  • USA

  • Canada

  • United Kingdom

  • Australia

Customers in these regions may return or exchange items through our online return portal.

⭐ **ORDER ISSUES (DAMAGED, INCORRECT, OR MISSING ITEMS)** ⭐

**IMPORTANT:** If an item arrives damaged, incorrect, or missing, please notify us within 7 days of delivery and we will make it right.

Resolution may include a replacement, store credit, or refund depending on your region and inventory availability.

Condition Requirements

Returned items must be:

  • Unworn

  • Unwashed

  • Undamaged

  • With hygienic liners and tags attached

  • In original packaging

Items that show signs of wear, deodorant, fragrance, cosmetics, or damage may be ineligible for return.

Non-Returnable Items

We cannot accept returns on:

  • Items without hygienic liners

  • Items that are worn, altered, damaged, or stained

  • Gift cards

How to Start a Return or Exchange

USA, Canada, UK & Australia:
Start your return or exchange through our Online Return Portal.

All Other Countries:
Email info@BikiniYes.com to begin a return or exchange.

❤️ Our Promise

We want you to love what you ordered — and if something isn’t right, we’ll make it right.

By placing an order with us, you agree to this policy.

EU Customers — Right of Withdrawal

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos and a description of the issue. We will review the claim and work with our fulfillment partners to provide an appropriate resolution.

The 7-day notification period applies only to damaged, defective, or incorrect items and does not affect any applicable consumer rights, including the EU right of withdrawal described here.

If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of delivery without providing a reason.

You may request a refund to your original payment method, or choose an exchange or store credit instead.

To exercise this right, please contact us at info@BikiniYes.com within 14 days of receiving your order or submit your request through our Return Portal:

CLICK HERE TO BEGIN A RETURN

Or email us directly.

Customers are responsible for return shipping costs.

Items should be returned unworn, unwashed, with hygienic liners and tags attached where applicable. However, nothing in this policy affects your statutory consumer rights under applicable EU law.

Effective: January 2026
Last Updated: Feb 09, 2026