FAQs
Contact Us?
Mailing Address
Bikini Yes
295 Queen St E, #228
Brampton, ON, Canada, L6W 4S6
Business Registration: Ontario, Canada
Headquarters: Ontario, Canada
Our team is available to assist you 24/7.
💬 You can also click the chat icon at the bottom right of the site.
📱 24/7 Free Text Line (Text Only): 289-276-5608
Please allow 12–24 hours for a reply. Only one initial text is needed—we’ll get back to you as soon as possible.
📧 Email us directly: info@bikiniyes.com
We would love to hear from you.
Whether you have a question about an order, need help with a return, or want to explore working with us, our team is here for you. Drop us a message anytime—we’re always happy to help.
Returns & Exchanges
Looking to start a return?
For USA, Canada, United Kingdom, and Australia:
You can access our Return Portal to begin a return, exchange, or refund.
👉 Click here to start a return/exchange/refund
For all other countries:
Please contact us using the form below or email us directly to initiate a return, exchange, or store credit request.
📧 Email: info@bikiniyes.com
For full details, please visit our Return & Refund Policy page.
Very Important:
If you receive a damaged item, the wrong item, or there is any mistake on our part, please contact us within 7 days of receiving your order. For complete details, visit our Return & Refund Policy page.
How long is shipping?
We offer Free Standard Shipping on all orders, with delivery times varying by destination. Once your order is shipped, you’ll receive a tracking link by email. Typically you should have your order within 10-13 days total from point of purchase, which includes Saturdays and Sundays Delivery. Also depending where you are can speed up these times.
What is the refund and return policy?
Quality Control & Inspection
Every order goes through a thorough quality control process before shipping. Products are inspected for accuracy, sizing, stitching, hygiene protection, and overall condition to ensure you receive your items in perfect, ready-to-wear condition.
Returns & Exchanges Made Easy
We want you to absolutely love your BikiniYes pieces. If something isn’t perfect, we’ll make it right — no stress and no complicated rules.
Return For Any Reason
You can return any item for store credit or exchange for any reason — whether it’s size, fit, or simply a change of mind.
Quick Notification
Returns must be requested within 7 days of delivery. This allows us to process your return quickly and ensure the correct items are available for exchange.
Return Window
Once approved, you’ll have 30 days to send your item back.
What You Can Receive
Returns can be issued as:
✔ Store credit
✔ Size or color exchange
✔ Exchange for a different style
We do not offer payment refunds at this time.
Who Pays for Return Shipping
Customers are responsible for return shipping costs. We do not issue prepaid return labels at this time unless the item arrived damaged or incorrect.
Condition Requirements
To ensure fairness and hygiene for all customers:
✔ Items must be unworn
✔ Tags must be attached
✔ Hygiene liners must be intact
Once received and inspected, store credit is issued instantly.
Damaged or Incorrect Items
In the rare case an item arrives damaged or incorrect, please reach out within 7 days and we will take care of everything at no cost to you.
International Customers
International returns are also eligible for store credit — simply reach out to our support team to begin.
For any questions regarding returns or exchanges, please contact us at:
📧 info@bikiniyes.com
How do I choose the right bikini set for my body type?
If you prefer more support, go for push-up or high-waisted bikini sets. For a minimal look, string and thong bikini sets are ideal. Triangle bikinis work universally as a timeless option.
What makes a one-piece swimsuit different from a bikini?
A one-piece swimsuit provides more coverage and support, making it ideal for women who want both comfort and elegance.
Are swim sets good for active swimming?
Yes, our swim short sets for women are designed for swimming and water sports, offering excellent comfort, coverage, and mobility.
Can I wear beach cover-ups off the beach?
Absolutely. Many of our beach cover-up dresses are stylish enough to wear casually — perfect for cafés, travel, or lounging by the pool.
Are high-waisted leggings better for workouts?
Yes, high-waist leggings offer extra support and coverage, making them great for workouts, yoga, or everyday wear.
How should I wash my swimwear?
Rinse your swimwear in cool water after use and air dry. Avoid machine washing to preserve elasticity and fabric quality.
